• 10 Tips for organsing an online webinar

    Compiled from personal experiences here is a list of simple and basic tips for people who organise or host online webinars /meetups.

  • Writing Style Guides and Tips

    Images of whiteboard based writing tips from Amazon for good writing along with a list of writing style guides. Useful resources for writers.

  • Was your food warm?

    So almost three weeks ago WordCamp Mumbai 2015 finished. A lot of people spoke of many things geeky but also a lot about how to give support, how to deal with customers or users of products, how to decide who we are building products for? You know the usual brilliant and insightful discussions that happen at conventions and conferences but are soon forgotten in a few weeks as the humdrum of everyday life and work returns. But a great lesson was taught to me about extraordinary customer service (or support) in the last month by a very unlikely source. It was a small restaurant that opened just over a month ago.